What kind of doctor is Dr. Neff?
Dr. Neff is an optometrist.
Do I need to make an appointment?
Vision exams, medical exams, corneal refractive therapy services or consultations with Dr. Neff do require an appointment. Fitting of glasses, repairs, the pick-up of glasses and contacts and other services completed by our optical staff do not require appointments. We will work in medical emergencies on the same day during normal office hours. If an emergencies occurs when we are closed, please go to the nearest emergency room or urgent care. Running out of contacts with an expired prescription is not considered a medical emergency so please plan according. Early morning, late afternoon and Monday evening appointments are our most popular. Monday evenings often book two months in advance so do not delay calling if you need a late appointment.
What if I have an urgent eye problem?
Please call our office if you are experiencing: Flashes or floaters, have something in your eye, scratched your eye, have dry/itchy eyes, matted or swollen eyes. We will work medical emergencies in the same day. If it is an immediate emergency, please call 911! If an emergencies occurs when we are closed, please go to the nearest emergency room or urgent care or call 911. Running out of contacts with an expired prescription is not considered a medical emergency.
Are you accepting new patients?
What insurance do you accept?
First, we recommend all patients with insurance read about the difference between vision and medical insurance.
Vision Plans we accept:
VSP-Vision Service Plan (we are not in-network with VSP Elements)
Medical Insurance we accept:
United Health Care
Blue Cross Blue Shield (we are not in-network with all plans, i.e. SC BlueChoice, SC BlueChoice, SC Blue Essentials, SC Blue Option or SC MyChoice)
If the Medical Insurance you carry contracts with a vision plan, it is best to call your insurance to find out what the name of the vision plan is. Be aware that they may rebrand a common vision insurance with which we are contracted to a name of which we are unfamiliar.
Please call your insurance to make sure we are a contracted provider with them. Insurance is constantly changing!
We are NOT IN-NETWORK with Eyemed (as of April 1, 2017), Davis Vision, Spectera, United Healthcare Vision, Optum Vision, Superior, Avesis, SC BlueChoice, SC BlueChoice, SC Blue Essentials, SC Blue Option, SC MyChoice, VSP Elements, MedCost, and many new plans developed as a result of Obama Care which required individual contracts.